Terms and Conditions

Check in

Check in time is from 2pm onwards, however, if you arrive in Looe before this you are welcome to leave your luggage with us and if your room is ready we may be able to check you in early.

If you are not going to arrive until late in the evening, please let us know so that we can be sure someone is here to greet you.

Check out time is 10am

Deposit

Deposit: Upon booking a non-refundable deposit is taken which is equivalent to one nights stay.

A deposit is required to confirm your reservation, if a deposit is not paid we reserve the right to re-sell your room.

Cancellation

If you cancel your booking at least 24 hours prior to your arrival date you will not be charged. If the cancellation is less than 24 hours before your arrival date you will be liable for the full cost of your booking.

Damages

Any damage or staining to bed linen, carpet or furnature may be liable to a £50.00 cleaning or repair charge, this charge is levied at the discretion of the manager.

Smoking

The hotel in compliance with UK law is strictly a NO SMOKING building. if you are suspected of smoking anywhere within the building you will be fined £25.00, repeat offenders will have their stay terminated.

Smoking is permitted on the terraces and on the bedroom balconies provided outside doors and windows are kept closed.